Zerodha Customer Care: How to Contact Support & Get Help in 2025

With the growing number of investors and traders using Zerodha, India’s largest discount broker, efficient and accessible customer service has become more important than ever. Whether you're facing login issues, trading errors, fund transfer delays, or account-related problems, Zerodha customer care ensures you get the support you need quickly and effectively.

In this article, we’ll cover everything you need to know about Zerodha’s customer care services in 2025 — including contact details, support channels, timings, and tips to get faster resolutions.

Why is Zerodha Customer Care Important?

Zerodha serves over 1 crore (10 million+) users, making it crucial to have a responsive and organised support system. From beginners opening their first Demat account to advanced traders using complex tools like Kite and Coin, every customer may encounter issues at some point.

Zerodha’s customer care aims to resolve queries related to:

• Account opening and KYC
• Login or password problems
• Fund deposit/withdrawal
• Trade execution or order errors
• Technical glitches on Kite app or web
• P&L statement or tax reports

Zerodha Customer Care Contact Details (2025)

• Call Support: 080 4719 2020 / 080 4718 1888
• Timing: Monday to Friday – 9:00 AM to 6:00 PM
• Languages Supported: English, Hindi, and major Indian languages

Please note: Phone support is available only to clients with registered numbers. You’ll be asked to enter your Zerodha ID or support code for authentication.

Zerodha Support Code for Faster Help

You’ll need to generate a support code for telephonic assistance:

1. Log in to console.zerodha.com
2. Go to My Profile → Support code
3. Share this code when prompted on the call

This ensures secure, faster, and account-specific help.

Zerodha Support Portal (Ticket-Based Help)

Zerodha encourages users to raise tickets online for better tracking.

Zerodha Support Portal

Features:

• Raise new tickets 24/7
• Track responses and updates
• Browse thousands of help articles
• Attach screenshots or documents

Common Topics Covered:

• Login issues
• Kite app errors
• Demat & trading account queries
• Fund transfer delays
• Tax reports and P&L statements

Email Support

Zerodha does not offer direct email support for client queries anymore. All issues must be raised through the Support Portal or phone.

However, for corporate or legal matters, you can reach:

• Email: legal@zerodha.com (not for regular support)

 Zerodha App Support (Kite & Console)

You can also access help directly from the Kite mobile app:

• Open the Kite app
• Go to the ‘Account’ section
• Tap on ‘Support’
• You’ll be redirected to the support portal to raise a query

Zerodha Chat or Live Support?

As of 2025, Zerodha does not offer live chat or WhatsApp support. All customer interactions are through:

• Phone support (with support code)
• Support portal (tickets and articles)

Be cautious of scams or fake numbers claiming Zerodha live chat support on social media.

Zerodha Support Knowledge Base

Before raising a ticket, check the Zerodha Knowledge Base for answers. The portal covers:

• Account opening tutorials
• Kite user guides
• Funds and withdrawal FAQs
• Taxation and P&L guides
• Margin and order types explanations

Many queries are resolved instantly through these self-help articles.

How to Get Fast Support from Zerodha?

Here are some tips to get faster resolutions:

1.  Generate your support code before calling
2.  Clearly explain your issue with screenshots if needed
3.  Always use the support portal for non-urgent issues
4.  Check the knowledge base before raising a ticket
5.  Never share your credentials or OTPs with anyone claiming to be Zerodha support

Final Thoughts: Is Zerodha Customer Care Reliable?

Yes, Zerodha offers a dependable support system through its structured ticket system, detailed knowledge base, and secure call support. While it doesn’t offer live chat, the existing system is efficient, especially for account and trading-related issues.

With millions of users, Zerodha prioritises transparency and self-service, making their customer care experience smooth, secure, and user-friendly in 2025.

FAQs

Q1: What is the Zerodha support contact number?
A: You can call 080 4719 2020 or 080 4718 1888 between 9 AM to 6 PM (Mon–Fri).

Q2: Does Zerodha offer live chat?
A: No, currently Zerodha does not provide live chat support.

Q3: How do I raise a complaint on Zerodha?
A: Visit support.zerodha.com → Select your issue → Raise a ticket.

Q4: Can I email Zerodha for help?
A: Email support is not available for general queries. Use the support portal instead.

Q5: Is Zerodha customer care available on weekends?
A: Phone support is available on weekdays only. You can raise tickets anytime through the support portal.